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Webinar – Toolkit Essential: Finding Funders for Your Cause – 2012-04-26

Hi everybody. Welcome to ToolKit
Essentials: Finding Funders for Your Cause. My name is Kyla Hunt and I am
going to be your facilitator today. I am the webinar program
manager from TechSoup. With me today are David
Holmes from a Foundation Center and Bobbe Luce from ONE Place. And also
assisting with chat is Becky Wiegand who is also from TechSoup. So you might
see her name pop up in the chat box. Now a little bit about today’s agenda
before I hand it over to David first. David is going to be talking to us a
little bit about the Foundation Center and about just general funding resources
and tools that you can use to find funding. And then we are going to take a little bit of a
break and take some questions from the audience. Then Bobbe is going to be
talking to us about ONE Place which is at the Kalamazoo Public Library, and
talking to us about Cooperating Collections which are offered through Foundation
Center where you can access things such as Foundation Directory Online for free from
a library. And then we are going to be handling more questions from the audience
as time allows at the end. So with that I am going to go ahead and
give presenter control over to David. David: Alright, thank you very much.
Welcome everybody. I am Dave Holmes. I am the regional training coordinator from
the Foundation Center in our Cleveland office. And what I am going to talk about today
is about the Foundation Center itself and then a little bit about how you can
access our resources across the country. Something I can turnover to Bobby to
talk about are Cooperating Collections and the different services
that you can find there. But mainly what we do at the Foundation Center is
collect information on the world of philanthropy. This is our Mission to strengthen the social
sector by advancing knowledge about philanthropy in the United States and throughout the
world, and we do it a lot of different ways. One of the things that we are
known for is collecting, organizing, and communicating information on United
States philanthropy by which we mean, we survey and collect information
on private foundations, corporations, charities that give money
away all across the country. And we put that information together
in a lot of different resources some of which I will share with you
today. But we now have a database called The Foundation Directory which I will share
that has over 100,000 grantmakers in it. We also collect a lot of information
that goes into research we do on how foundation funding operates
throughout the United States. And we publish regular studies of
that philanthropy and how it goes. We do trainings all across the country. We
do fee-based trainings at different locations, and free trainings in our offices. We
have five main offices across the country, one in Cleveland where I am, one in San
Francisco, one in DC, one in Atlanta, and our headquarters in New York. And
we have over 450 Cooperating Collections, locations throughout the country usually
in public libraries or nonprofit centers where you can come and use our resources,
use some of the books we publish, use our databases for free, and get
assistance from librarians and other people who have been trained in using those resources.
So we provide a lot of information through that. We also have lots and lots of free
information available through our websites, and So what I am going to talk about
today is addressing that idea about how you are going to find
funders interested in your cause, and the resources that we have
available for you to do that. I am going to start with the idea of finding funders
themselves and give you a little demonstration of the Foundation Directory Online and some of
the other places where you can find information on where funders are. And we try to make that
and try to keep that as up-to-date as possible. So I want to make sure that you know
about all those different places. The other things I am going to talk about are
where you can get answers to help you with this, finding funders. If you have never written
a grant proposal before or you don’t know how to do fundraising planning and where
to find fundraising information, we have a number of different
places that are very useful. And I will go through our
website which is a totally free website available from anywhere
you have Internet access where you can find lots and lots
of good training information. And I’m going to talk about those things,
and then talk a little bit about our libraries and Cooperating Collections, and
then turn it over to Bobbe Luce from the Kalamazoo Public Library who
is going to talk about their services and the kind of things that you are
liable to find at a library near you. So let me get started with this, and
the first thing I want to talk about is the Foundation Directory online. This
is a database that we kind of consider our pride and joy. And it really is the first
answer to the question, how do I find funders because we have spent so much time making
sure that all of the good information we gather on private givers, private foundations,
corporations or charities across the country is all included in one place in
the Foundation Directory Online. And we have organized it and updated it over the
years and kept it so that now it is updated weekly with the latest
information on grantmakers. It has four different ways to search it.
You can search grantmakers to find funders interested in what you are doing.
You can search specific companies to find which companies have a
grant making program in your area, giving for the kind of things
that you are interested in. You can also go in and search
grants that have been given, in addition to cataloging what grantmakers
say they give and the kind of things they are interested in. We also
have catalogued over 3 million grants that have been awarded from one grantmaker
to a nonprofit. So you can find examples of who has funded organizations in
your area for projects similar to yours. And finally, we catalogue 990s. If you are
familiar with foundation fundraising at all you know that one of the places where you can
find good information about a funder’s giving is in their 990 PF, their 990 for private
foundations. Those are IRS documents and they are freely available in a number
of places, but they are difficult to use because you can’t really search
within them. What we have also done is added in our Foundation Directory
Online a way to search within those 990s and find who has been listed in those,
who has been listed as a grant recipient from different grantmakers. All of this is what I am going to show
you with the Foundation Directory Online, but before I go directly to that and
show you how it works, I wanted to mention that I am also going to be showing you
GrantSpace. I mentioned this already as our learning community that talks about the
social sector, talks about all of the things that we get asked questions about. We have
had a website for years, that has lots of great information on who
we are and what we do, but is a response to people’s questions
about where can I find it easily? Where can I get multimedia training? Web
based training if I want to watch a webinar on a specific type of thing related to
fundraising or related to nonprofit management or working with my board, where
can I find this information? So a lot of it is going to
complement the Foundation Directory and help you access information that
you would get by searching the directory. So I am going to go through and I am going
to show you these different resources, and then we are going to come back and talk
about any questions that you might have. So let me just get out of
this for just a second here. This is the This is our main website for the Foundation
Center. And this will give you information about how we run and different
information that is related to what we do. But is really
the place where you would start to get to our different databases. And
the one I want to show you right now is the Foundation Directory Online.
Now this is a subscription database. And if you walk into our libraries
and our Cooperating Collections which I will show you in a little
bit, where you can find them, the Foundation Directory is where people are
going to take you to do your initial searching. What I do a lot of my time is spend
time with people and talk to them about what are you looking to find funding
for? Who are you serving in what area? What specific subjects
are you doing work within? So when I work with somebody who is trying
to find a funder, I generally start here. You can see from this that this has a
little search in the middle that enables you to search a whole bunch of data bases at
once. It enables you to search for grantmakers, companies, grants, and 990s which I mentioned
already and also five other databases, our database of news, of jobs in the nonprofit
sector, our short term funding opportunities, or RFPs, reports from the world of
philanthropy which we call our PubHub reports, and nonprofit literature. You can search all
of those things. And if you are interested in a particular topic such as — let’s
type in green building. You can do a search and bring up results that are specific
to this. So let me make sure the search is going to go through here and
I hope everybody can see this. This is the results from our search on
green building. And you can see over here on the left a list of the different
databases and sources of information, 227 grantmakers that mention green building,
and 829 grants that have been awarded. There are a number of RFPs listed. And if
we click on any one of these in the window, it will bring up what the latest resource is. So
the RFP for example that mentions green building, that mentions that as a particular
issue, so what I can do is open this up and find who is it that is excepting grant
applications for things related to Green building. And you open this up and it is the
original request for proposals, the RFP. These are short term funding opportunities
that aren’t available for everybody. You can see they have a very quick
turnaround. And it tells you about something you might not know about grants for $3000
-$8000 related to this issue. So what a lot of people are looking for
instead are specifics to what they are doing, where they are doing it. And that
is when we go beyond the power search which is what I just did and go into
searching grantmakers themselves, and searching specifically for a match. Let’s imagine you are working with youth and
you are looking for funding for a specific issue that you are dealing with. Say you
were interested in youth development, and maybe you want to even fund something
related to youth development work, may be research that you are doing. You
can search in this database and get a match for funders that are interested in youth or
youth development, or children and youth services, search for the funders that are
specifically interested in those things and narrow it down
to a geographic focus. So say you are working in New York and you want
to see which funders are specifically focused on New York State. And maybe you are in the
Metro area of New York and you want to know of funders that are in that region,
who is concentrating on this, children and youth services,
or youth and youth development, and who might give the type of support
that I need. So if I want to do research I want to see what funders are
interested in these subjects, giving for research and that are
located and giving in New York. And finally you can narrow it down to
the ones that will accept applications. If you have begun looking for
potential foundation sources of funding, you may find that there are a lot
of funders out there that don’t give, don’t ask for unsolicited requests. But you
can narrow it down to just the ones that do. And here are 33 foundations, 33 of the ones that
match up with all of these different priorities that are listed on the left-hand side
of the screen. They give for research. They’re interested in children and
youth, that are giving in New York. Each one of these is a profile that you
can open up. So you can open up this outline and see a profile of this foundation, what they
like to fund, who they are, a link to their 990s if you want to look at the original
documents. And if you read further down, limitations where they narrow their giving
primarily, giving primarily in Westchester not in New York City, but see their purpose
and activities. Children and youth services, they give specifically for
research as well as other things, and how to apply to them including
how to approach them first. We work with people all the time that are
looking to match up, looking to find the funders that most share what they are interested in.
So this search will enable you to find a number of prospects that you can e-mail to
yourself, printout, save or export. I wanted to mention, I want to underline
before I get to it that this is a database that we charge for. We keep the Foundation
Center going by selling access to it. However, it is freely available at different
locations, our Cooperating Collections and libraries across the country. And in a
little bit I’ll tell you where you can find out where there is one near you if you have
never done this. You want to use this for free first if you have never used it before to
see how does it work and does it work for you. If you want to subscribe to it there are easy
ways to do that on the Foundation Center website in our shop section. And then there
are several levels of subscription anywhere from $20 a month to $180 per
month. But if you go to our libraries and Cooperating Collections
you can use this database that I am using for free
at the highest level. There are a lot of different ways to
search it. I don’t want to belabor this and go into this for too long, but one
other way I want to mention just for anybody who is joining us from a rural area or an
area with not a lot of grantmakers in it, you may want to look and search our database
not based on what the grantmakers say they fund which is what a lot of people start
with, but instead based on where they are giving. You can decide. I want to see who is
giving in a particular city for example, who has given grants
to that particular city. We will just do Akron Ohio as an example.
You can put in the name of the city and State and see who has given for any organizations
in that state or for any subject of any grants. So maybe you are researching who
is giving to seniors in Akron Ohio. You can search the subject of aging, do a
search and pull up a list of grants given. One grant from one organization to one
recipient and see who is all giving. And it will not just so it’s be grantmakers
that necessarily are located in that city, but grantmakers from all across
the country that might be doing it. I see we might be having a little bit
of slowness on the results page here, but we will give it a second or
two and see if it catches up to us. This is a database that is very easy to
use, very easy to sit down and begin to try and practice with. And I just seem to
be having a little bit of a glitch here, but what I can do here is just
backup a little bit to where we were. And know that you can use this for free
at any of these cooperating libraries. You can search within 990s using this
database. You can also search to see who is giving for funding from a particular
company for a particular issue in a particular city where the company might
have a particular location. Companies tend to give in the
areas where they have a presence. Or if you see which companies are giving in
kind gifts, which ones make a particular product that you might want to get donated. The
database is very flexible, very easy to use, and very easy to send home the results from.
So this is a great way to find information about foundations and other givers.
I showed you that when you search this you can search and find RFPs that are being
offered. I want to mention just before I go over to GrantSpace that through our website we also have access to newsletters of different
funding opportunities. So you can sign up for any newsletters related
to funding, our RFP bulletin. We will send you a regular e-mail
newsletters about requests for proposals. There are also jobs and
other nonprofit news. That is available through
the The Foundation Directory as I said is
something that you would have to pay for from home but you can get it for free at all of
our different libraries and cooperating collections. And were you find those is
go in and look at GrantSpace. GrantSpace has a search
specifically for a location near you which will have free access to this database,
and I will come back to this in just a second. What GrantSpace also does is collect
the information that is going to help you move forward with this. Once you find these
funders and collect different possible funders for your program, the question that
we always get is what do I do next? How do I write a grant proposal? How
do I find out what is the best process? What if I need to do
other kinds of fundraising? So what we have done is assemble
in a free website. And everything I am going to show you
here on GrantSpace is free and accessible from anywhere in the United States
that you have access to the Internet. We have assembled materials that are going
to be useful for finding answers to questions. The first place I tend to send people
on GrantSpace is the tools that section because there are so many wonderful free tools
that we offer. And they are all assembled here in the tool section with free databases. Some
of them are simply free listings of grantmakers. If you are looking to find a foundation
and you know the name, or the location, or the zip code of one, you will find basic
information, contact information, websites, basic structural information, not
what they fund, but who they are. You can just look at them for
free on the Foundation Finder. If you are looking to find a 990 PF for a
foundation or 990 report for any nonprofit you can search that here by the name of
the organization, or the state or location and download that. But I think what
most people use our tool section for are some of the free databases
that are in the center here. And the ones that of the most attractive to
grant seekers and people looking to get funding for their cause is the Find Answers
section here in the knowledge base. So say you are trying to write
and acquire funding for a program and they say send in a letter of
inquiry and you don’t know what that is. You can go in here to the knowledge
base, search the term letter of inquiry, and what you will come up with our results.
And here are 8 results related to that search. The answer that you get in or knowledge
base which is kind of like our database of frequently asked questions is the answer,
“What should be included in a letter of inquiry?” And it will tell you here is what it
should include. Here is how they go. And here is where you can get samples. We
have taken from our own publications — this is our Grant Seekers Guide for Winning
Proposals — a place where you can search to find examples, sample documents that
show you how to write a letter of inquiry, sample letters of inquiry.
There is a whole section on that. Further down there are websites that
we have weeded out from all the things that are available on the Internet, the best
resources that we have found related to the topic. This is just on letters of inquiry,
but if you look on the right-hand side there are many other categories. If you are
looking for government funding, individual donors, if you are looking to fund raise from corporations,
any of these funding resources are available. You want to start getting into online
virtual fundraising, you can look and see all of the questions and answers related
to that, mobile giving, online fundraising, interacting with the media, all
the things that are related to that. There are answers to questions and free links
to quick resources that are available out there, also information on funding research,
nonprofit management, and individual fundraising if you are a student or an artist or
someone working to try and secure funding in the fiscal sponsorship
relationship. That material is there. And that is available both
in English and Spanish. Also in the tools are a number of different
databases that we are very proud of and we keep adding more and more. There
is a full database of sample documents, sample budgets, cover letters, grant
proposals. There is a catalog of our literature, our five libraries, the catalog of our holdings
there with abstracts and links to fulltext documents on every subject related to
nonprofits and fundraising. Further down there is our brand-new
database of collaborations. Someone says we want you to collaborate.
You don’t know how to do that? You can search and here for good models
with detailed information on the best ways to do all sorts and
types of collaborations. And finally there is a database of tools that
measure change, ways of assessing your ability, ways of assessing the quality of your programs
and how well your programs have impacted the community. It is a
free database of tools. Start up resources for those of you who want to
start a nonprofit. Start up resources are available by State in this. There is so much
available in the tools section you may find that that is where you can find
all of the answers that you need. I do want to mention before I finish up my section
just saying that there is a skills section as well, where instead of using just the simple tools
you can concentrate and find training materials, websites, webinars, podcasts and other audio and
video related to how to do a particular topic. This is all about developing proposals.
There are live chat discussions and forums, online classes many of which are free, training
events many free, sample documents, answers. It’s all available
through I want to go back to that
main page of because there is one thing that I want
to draw your attention to that is on it, on this page and actually on every
page, it is our chat now reference. We, in addition to providing this information
are trying to help you find the sources of funding that you need, we have people standing
by that can help you answer the questions that you have. So I showed a whole
bunch of things on this webinar. If you can’t remember something that you
saw you can click on the chat now button and talk to a librarian in person.
And this is in all day resource, something that is available into
the evening on the East Coast because we have our West Coast
office covering this as well. When the chat now is not there, the ask us
button is always there for free e-mail reference. Sending your question. We will get back
to you. We take this very seriously. We don’t skip any questions
or skip any possibilities. We try to respond directly to
everything that is asked of us. Well, this is if you want to try and
get some resources and help online. But as I mentioned, the Foundation
Directory is a great resource. You want to try it out in a library
or a Cooperating Collection near you. What you can do is go — and I am
showing you here on the GrantSpace homepage where you can find this, but it is at a number
of different places throughout GrantSpace — is a place where you can find us, our
over 450 locations. This is the find us map for the United States. And I am hoping this
will load up here, if not I can do the search and show you. It looks like the
map is having a little issue today. Well, that doesn’t matter because we can always
do a search to find who is nearest to you. So if you have a location — let’s say you are
in the Pittsburgh area and you want to find out what is the nearest Cooperating
Collection to you, you can do a search and find a list of the nearby foundation
Cooperating Collection and libraries. And we will tell you the name of the
collection, the distance from where you are, and a link to them to
find out more information. All of these places that are listed here
and all those places that will be listed will offer free access to the Foundation
Directory and assistance by somebody who has been trained as an expert in
providing the kind of resource work and the kind of fundraising assistance that you
need. And what I am going to do is just end there, go back to the slides and ask
if anybody has any questions. And then I am going to turn it over to
Bobbe to tell you more about how that works from the Cooperating
Collection perspective. Does anybody have any questions
on anything that I talked about? Kyla: Thanks David. It does look like
we have a few questions here for you. Kim was wondering, do you have any advice
or resources for a start up nonprofit that is looking to get
operations off the ground? And are you aware of any foundations that
tailor specifically for start of organizations? David: Well I will say that foundation
funding is usually not the first place you go for start up for a nonprofit. However,
we do categorize the foundations listed in the Foundation Directory, and
categorize them as ones that will offer seed money as a type of support or not. What I would do is
if I was looking to get that kind of start up money from a foundation I would look for the ones that
are interested in providing seed money first. And you can narrow your search that way.
Other suggestions are in the GrantSpace section of the knowledge base under
establishing a nonprofit organization. We have lots of information about
best ways to get a nonprofit started, the legal questions but also
the different funding questions. So I would work in there to see in
addition to foundations what you could use. Kyla: Okay, great, thanks. And it looks
like we have a question from Justin. Do you have any research or publications
coming out in the near future regarding direct charitable activities and
foundation staffing related to employment trends such as the number of employees by
type of foundation and giving levels? David: We do do studies of
foundations and how they operate. We don’t always duplicate anything that the
Counsel on Foundations would do as a study. But we do regular studies all the time
and we have done things related to staffing and the administrative needs of foundations.
The place to find that would be to go to the And I think I
will just bring that up again if I can here. I am just going to bring up real quickly. The place to go is the gain knowledge
section. And in our research studies you will find national trends, regional
trends, and special topic trends. So any time that we are doing a
special study related to foundations and how they do their funding and how
they administer different programs, that is where you’ll find it. Kyla: Okay, great, thanks.
And then Julian had a question. She says, I am working on starting
up a new nonprofit organization and she is finding [indistinct] grants but
thus far most require a 501(c)(3) status. Are there any good resources
for start up nonprofits looking for money prior
to 501(c)(3) status? David: Well part of the problem is
that in order for a grant to be legal it has to go for charitable purposes, so a lot of
foundations will not give grants to organizations that are not 501(c)(3) or some type of nonprofit.
However, if you are in the start up phase there are organizations that will give grants
to you if you are working with a fiscal sponsor, somebody who will serve to be the
official legal administer of the money that you can partner with. They will
get the grant and pass it through to you. So it is an agreement that you
have with an existing nonprofit. And in our knowledge base, through in the tools, the knowledge base, there is a whole section on fiscal sponsorship
and how it can work, some of the pitfalls, some of the places where you
can find assistance for that. There are other organizations that sometimes
that will assist you and give you grants even though you are just in the
process of getting a 501(c)(3). Because of the way the law is it is
retroactive to when you start the process. But I would take a look at the
fiscal sponsorship material there and see if may be that might
be the right choice for you. Kyla: Okay, great, thanks. I just
want to take a couple more questions. And we do have a lot of questions coming
in. And then we’ll hand it over to Bobbe. Rubino was asking our there are sliding
scales for nonprofits based on their budget? I’m assuming for
Foundation Directory Online. David: For the cost of the Foundation Directory
Online, it is pretty much for the different levels of what you would like to get. And
actually for a nonprofit that is not sure that they wanted want to pay
the full $179.95 per month, you might want to consider getting
a less comprehensive collection of just the largest foundations, say the
basic collection which is $19.95 a month just to get started. There is not a sliding
scale based on the size of the organization, but we do recommend that you find
and try out the Foundation Directory and see what it is that you actually
need. And we can help you out at any of our Cooperating Collections to
decide which might be the best level for you. Kyla: Okay, great, thank you. And then
I’m going to handle one more question and then the rest of the questions
we will get to after Bobbe’s section, because I do want to make sure
Bobbe has time. Hanna was asking, how do I generate a comprehensive list of
funders for my cause and not just one or two? David: Comprehensive, well the best way to think
about it is to not focus just solely on the funders that are mentioning your cause. Say you were
doing a program specifically related to autism, you can find funders that have a
field of interest that is autism. And you’ll find several hundred that are
interested in funding autism related programs. But there are several thousand more that are
most likely interested in funding programs related to your topic. You just can’t think of it
to narrowly. So instead of just looking for funders that are targeting autism, you might look
for funders that are interested in children, or children and health, or health in general
as well. Most of the time your private funders are going to be more general about what
they say they fund rather than more specific. So you can find the specific
funders and get connected to them. But then start thinking more broadly.
What categories do my programs fits in? Am I working with youth? I’ll find youth
related funders. But I also want to find funders that are interested in the
economically disadvantaged because that is most of the youth I
work with are economically disadvantaged, or African-American, or girls if it is focused
on girls. You can go a lot of different directions to match up with funders. The important thing
is to not think narrowly about what you do. Think of all the different ways you can connect
to a potential funder, and that will help you. Kyla: Okay, great, thank you. And then
with that I think we are going to go ahead and give the control over to Bobbe.
And some of the questions that came in that we didn’t just get to we will
try to get to those near the end. And like I said, if we don’t get to everything
I can forward to the presenters afterwards. So thank you David for that. Bobbe I am
going to go ahead and give you control. Let me know if I unmuted you, so let
me know if you can go ahead and speak. Bobbe: Can you hear me? Kyla: I can hear you. You are a little bit
quiet, so you might want to turn the volume up on the phone again. Bobbe: Okay everybody. If you can hear
me well, I am here in Kalamazoo Michigan. There really is a Kalamazoo Michigan. And I
am delighted to be with you all this afternoon and have the opportunity to tell
you about ONE Place which we believe to be a unique nonprofit resource
center and hopefully tell you how you can either get connected with one in your
area or potentially start one in your area because nonprofits seem to have a need
for resource centers around the country. ONE Place is an externally funded
nonprofit management support organization commonly called an MSO. You
may have heard them called MSOs. And it is located at and operated
by the Kalamazoo Public Library. We have been open a little over three years,
so I wanted to give you a little history of how this came about because it is quite unique
to even the sector of MSOs across the country. We have seven different MSOs in the
State of Michigan and they are all unique to their organizations and to their funding
models. We are the only one that is free and open to the public. Everything that
happens here is at the public library and it is under public library policies
of being free and having open access. So there is no prerequisites. People who are
involved in nonprofits or not involved in nonprofits can come for our services and
programs but they are very much geared toward all of our nonprofit sector. We also are the Cooperating Collection
manager here at KPL. Kalamazoo Public Library was a Cooperating Collection before we
started ONE Place here at the library, but since we have our own place, we
actually have a place and an office and utilize the entire library. I am now
the supervisor of the cooperating collection. And unlike a lot of the places that David
was talking about, I am not a librarian. I am an entrepreneur and nonprofit
consultant by my profession. And having the resources of
the Foundation Center here are just a monumental benefit to us at
ONE Place in the totality of what we offer. Just again, a little history, this came
about because our two major funding sources, the [indistinct] Foundation, and the
community foundation here in Kalamazoo initiated a task force in late 2007, early
2008 to see if such a one-stop shopping place would be important and valuable to our nonprofit
sector. They definitely found that it was and they initiated the proposals to fund
the first three year pilot of this program. They asked the library to be the operating unit
and to be the source of in-kind infrastructure for ONE Place. And that has proven
to be an enormously beneficial model for us here in Kalamazoo. Our library is
known to be collaborative, known to be neutral, it is centrally located and it is open
and free so many hours of the week. So the goals of ONE Place are two. One is to be
the one place for nonprofits to get resources, instructions, and referrals. And two, for everyone
who leads, manages, and donates to nonprofits in Kalamazoo County to come together
for new ideas, resources, and each other. And as I tell you about how we accomplish
those goals you will really get a sense of how important connecting with
each other is to our service. We have what I call a school model here at ONE
Place. We have a large circulating collection, the second largest in the State
of Michigan of nonprofit resources. So if your library that you are closest to
doesn’t have the latest best practice book you may want to be asking them to bring them
in and having a nonprofit section or collection so that you can have open and free access
to those things. So all of these things that you are seeing on the
slide, professional development, organizational assistance development,
are all meant to help build the capacity both of individuals and systems
in our organizations locally. We have [indistinct], and in our reference
section all of the Foundation Center books and resources because as a Cooperating
Collection we do subscribe to their highest level of membership. And so we get a very updated,
continually updated source of resources both online and through hardcover books.
I just got [indistinct] more yesterday. We offer education and training. These are in four
different models or modes that we operate here. The workshops are in person, on-site and they
are facilitator lead. They are led by experts in whatever field the topic is. And they will
run anywhere from an hour and a half to five days. We have a five-part series on supervision
and management in the nonprofit sector that we have done twice and are
going to repeat again next fall. And then we back up to as little
as an hour and a half to two hours. Then we have a whole series
of webinars much like this one. We bring in the experts from all over the country
through associations and centers of nonprofits to provide in person on-site group setting
webinars on everything from risk management to technology like this one,
the Foundation Center webinars, the Association of Fundraising Professionals
webinars. And we bring these folks together that are interested in that topic and we
have a discussion after the webinar is done to see how they are implementing these
things they learned, or how they plan to. I always ask for what pearls they got that day
to take away. And they share among themselves. So this is another way that they are meeting
each other and developing their networks. In addition, we have an ongoing series
of peer networks. We call them roundtables because they are over the lunch hour. And every
month most of them come together with a topic that they would like skill development in,
and how again they are implementing those, or what questions and challenges
they have in their organization. We had one just at noontime
today here in Michigan with our fundraising development professional.
And we talked about a number of different topics, how to engage your Board in fund
development. It is a very common topic as I am sure it is for many of you. We have a
board leadership roundtable for board Presidents and Assistant Presidents, a new Executive
Director roundtable for people in the job for the first time, less than three years. And
then we cover all of the other functional areas in nonprofits in their own peer network. So
again, they get to say what their challenges are. They get to talk about what other people’s
challenges are and how they can help them with an idea or a tip. And
they learn who else is out there doing what they are
doing in the community. I had over 30 years of consulting
here in Kalamazoo with nonprofits prior to coming to the library to build
up ONE Place. And I was very well aware that in most cases people working in
nonprofits never had the opportunity to get out, and very often have no opportunity
for their own professional development. So we are really adding a lot
of value to our organizations. This year we added a very special Leadership
Academy that I had in the planning for year three. And I knew we had to be established
by the time I offered this. It is a ten-day Executive Director Training
Academy. We currently have 19 middle and upper management professionals that are in.
There are larger organizations here in Kalamazoo and we are building a pool of
leaders and executives to take over as a rising wave of baby boomers
retiring and leaving a leadership gap. So we are aware of that and we plan to do that
every year. The current one begins in January and ends June 1. They are all very excited.
They have a mentor following with them. And Leadership Academy days are taught
by experts in whatever the topic is. And the whole goal of that is that they will
be prepared when they do step into leadership and not be surprised by all the breadth
and depth it takes to run an organization from the executive chair. In addition, we offer ongoing
one-on-one and small group assistants. Often times since all of you are in
nonprofits it is called technical assistance. And we are so busy here at ONE Place I
call it triage. I am the primary person that does that work by e-mail, phone or in person.
And as you will see by a few staff at the end, the volume of what we do here does not
allow me to do long-term counseling. So for that we have a consultant and trainer
network that has been going for over three years now and an online searchable directory by
key word that they apply to be a part of. And we check their references so they are
vetted. But the consultant and trainer network is people that are in the directory and additional
people. And they come together once a month for their own ongoing professional development
and to find out what other people are doing. ONE Place could not do what it does
without the folks that are in this network and in the directory
because they support us 100%. They teach many of our on-site workshops.
They are part of the leadership Academy and leading all of that. And they are
just an invaluable part of ONE Place. So if you don’t have that kind of thing in
your community, just having a way to draw on and having a list of available consultants
would be very handy to you I believe. So what do we do as part of
being a cooperating collection? As I noted the library was a
Cooperating Collection before I got here. And there are requirements that go along with
being that that David didn’t quite talk about. But one of them is we are required to stay on
top of the resources. We have our own webinars. We have our own conferences to continue
to learn what they have available for us. In addition, we are required to
promote the fact that we have them here. And that wouldn’t be a problem at all because we
really value and use their services all the time. So we have them promoted in our library through
posters. We have them noted in our E newsletter that goes out every other week. You can also
subscribe to that if you are interested at any time. And in every other way that
we have a workshop or something we always promote that the Foundation
Center resources are available, both the ones that are only
available on site with the directory, and the ones that are
available free of charge. We provide access in ONE Place and really
throughout the entire Central Library to the directory online. We have
two dedicated machines in ONE Place that are only available to
the nonprofit organizations. And we make sure they are available
all the time, that people can come in. And once you get used to it if
you haven’t used it already — David did a great job of showing you some
basics — but once you get used to it you can really get absorbed into it
and spend a whole lot of time what-ifing and seeing different things that
are available to you out there. We provide about once every six weeks,
we provide a grant writing basics class that is six hours long. And about every six weeks
in between we offer a grant research tools class. And that is about an hour and a half to two hours
long. And we do very much in the grant research tools what David did earlier in this
webinar. And we have people looking at topics and going out and talking about how you
think about the topics and the key words in the database because the database has key
words that we recommend people go to those to view the topics and not type in those
boxes because you want to communicate with the directory online
in a way that it understands. And you want to look at those
categories like David talked about that are more long-term, is
how I say, what your goal is. For instance, one of our people came in looking
for capital to build a shed for a historic car that they were being given. And he kept looking
for capital, building, all that kind of thing. I said, what do you want to do with
it? He said its to preserve this car. So we looked under historical preservation
and there were a whole lot more sources of funding opportunities than there
were looking under building a garage. So think about what you want the outcome
to be when you look for key words. So in addition to those workshops
utilizing the Foundation Center resources throughout all of those workshops we also
offer individual and group tutoring in ONE Place on an as needed basis, especially if
people can’t get to one of those workshops. This is the level of service
that we provide in ONE Place. Every year we offer 160 or more
workshops, webinars, and peer networks that are attended by over 1500 people. And
in addition, we have over 8000 service points with people in those phone calls, e-mails,
and in person meetings with people. And that is all with 1.75 FTEs. And
that has been going ever since we opened. I had the privilege of having five months
behind the scenes to get everything in order so that when we opened in March
of 09 we hit the ground running and we have been running at this level ever since.
And that proves along with a wonderful feedback that we get that this is really
valuable to our community, to our county. We are working with over 400 501(c)(3)’s
and about 1400 organizations altogether, and all the people that work in
and with them in our community. We just did our annual survey of satisfaction
in which we send a separate survey to each of the service and program areas.
And we have an overall average of 94%, so I am pretty happy with that. So that is what we have. And what I would
like to do is just show you our opening — we have a very very dynamic website. And before
we close to have questions here at the end, I would just like to go out and show you
that. I am not going to flip around a lot in it because there is way too much there. But this is the Kalamazoo Public Library’s
website. And ONE Place is right here, nonprofit. And this is our website. And I hope that you
will go out and find it. It is on your slides and my contact information. It shows our
upcoming workshops and events, our services, our resources. And we have a blog that I do
on a regular basis. We just hired an assistant. We had an assistant for almost 3 years and
she went on to work for another organization. And we have a new assistant Bailey Meede,
and her picture will be up here shortly. And we do blogs on topical issues of
timely matters in the nonprofit sector. We also have an Ask ONE Place where
people can just send in their questions. We offer a nonprofit events calendar and
an external regional training calendar. And all these different resources online
and out of line. The Spotlight on Nonprofits is us catching nonprofits doing good work in
putting a little story about them up there. And here is where you can subscribe to
our eNews and alertswhenever you wish. And down under resources are
where the Foundation Center and GrantSpace and all of
those wonderful places are. So I hope you will take advantage of
that and go out and check out our website and what we have to offer here. And I
would be very happy to talk with anyone or answer any questions right now. Kyla: Great, thank you Bobbe. Really
quick I am going to go ahead and — well actually if you want to put up
your contact information real fast, and after a couple of questions I will go
ahead and take control back of the screen. We have had a few questions about nonprofits
wanting to access some of the resources that you provide if they don’t live in Michigan.
So I was just wondering if your webinars or some of your other resources are
available for outside of the state? Bobbe: They really are not. We offer the
webinars only on-site as a group setting, and all the other things are on site as well.
We have had people as far away as Flint Michigan and Lansing come to our things. But
our target area is Kalamazoo County. David: What the person might
want to do is check to see what is in the nearby Cooperating Collections
for them for their area because Bobbe has an exemplary cooperating collection,
and they do so many different activities. You should check to see which ones —
the Cooperating Collection in your area might have similar types of programs. Kyla: Right. That is exactly what I was going to
say. And I just put the Cooperating Collections link into the chat pane so if anybody wants to
check out the closest one nearest to them that would be a good way to do so. And again,
Bobbe’s example is just a really great example and hopefully all of those
collections can strive to meet. Bobbe: The other thing I would do is
check in your area to see if you have a management support organization in addition
to or as a part of the cooperating collection. Some are actually statewide. In Michigan
we have seven organizations similar to this. They are different in that they
have a membership and are fee-based, but they are there to assist. So I know that around
the country there are other organizations like ours that would again provide the Cooperating
Collection and also do additional workshops. Kyla: Okay, great. And we had a
question from Patricia who wanted to know a little bit more about establishing a
resource one-stop organization like this. David: I can at least address it if you were
interested in becoming a Cooperating Collection of the Foundation Center. The Foundation
Center is always looking for additional places to have a presence. We try and have one
in every major city in the United States and in a lot of smaller
cities as well and rural areas. So if you were interested in establishing
one, one place that I would suggest you go — I don’t know if I can get control
of the screen for just a second here. Then we can put Bobbe’s information back
up here. But one place you might want to go if you are interested in doing that is
to go to the Foundation Center’s website, and click on the locations
button there at the top of every screen; so, click on locations. Down
at the bottom you will find a list of locations that are Cooperating Collections and a
page that will tell you about becoming one. There is a little video that you can watch
and a link to find even more information. So if you know of a place that wants
to become a cooperating collections, or if you are interested in your
own organization becoming one, you can read about what the benefits are, how
you apply, and we will get in touch with you and take you through the process. There is a fee,
but the benefits for a library or other organization that decided to be one, you get a lot more
material than you actually wind up paying for. And we like to have a presence everywhere so
people don’t have to drive a long-distance. Kyla: Great, thank you. And really quick what I am
going to do is I am going to actually take control of the screen. And Bobbe, I will just pull up
that last slide with your contact information so everybody can see it from my screen. And
while I am doing that, Bobbe a few people asked, do you charge for any of your
events or things like that? Bobbe: Everything here is absolutely free.
And that is why we think we are probably unique in the country. I know we are unique in
Michigan. All of the other similar organizations including our statewide Michigan Nonprofit
Association are all membership and fee-based. So we are unique in that our funders and the
library want us to be free and open to the public. There is a new wave of professional development
in our nonprofit sector in releasing people to come to ONE Place that is unprecedented.
I mean it just wouldn’t happen if we had to charge them. Kyla: Okay, thank you for that. And then
this question I think would be for David. Does access membership to also come at a cost? I know you said it was free, but I
didn’t know if there was any cost. David: Yeah, is completely
free. Access to that is available from anywhere you have Internet links. And
most of the information, the training classes, the webinars, additional tutorials, most of
the information you get directly from there, and all of the answers to questions through
the knowledge base, downloadable materials, that is all free. We try to keep
as much completely free as we can. Kyla: Okay, great. A little bit ago Justin had
asked, is there a way to find out what publications Foundation Center has coming out in
the future? He said he has already gone through the documents and research that is already
present in the section that you referred to. David: We do occasionally announce
things that are on the way, but sometimes it depends on when
we are going to be publishing. We are not always certain about the
publication date. A good place to look is in the and the shop
section. It will highlight the latest things. But if you want to find out when things
are announced or when new publications are suddenly available, I encourage you
to subscribe to one of the newsletters that the Foundation Center puts together.
So you go to and click on newsletters. There will be
five newsletters from five main libraries across the country, plus newsletters that are
related to the latest technological information, the latest philanthropy information, the
latest jobs. You can find a lot of things as early as humanly possible through
those. I really encourage you to do that. Kyla: Okay, great. And I will send out a link directly
to those newsletters in the follow-up information. And then I was going to go ahead and ask
one more question before we finish up. And for anybody who didn’t
get their question answered I am going to be forwarding
these questions to the presenters. This is kind of a combination of
questions. We had several questions asking how to search for, the best way to
search for either technology needs or computer funding and things like for nonprofits.
I didn’t know if you could talk about that. David: I could definitely talk about it. I don’t
know if Bobbe if you have any additional tips. The thing is, your not going to find funders
that are going to say I want to fund technology. There are very few of them that are going to step
up and say I wish I could buy you all computers. That is not what they like to fund. They like to
fund the particular thing that they care most about. So if you need computers to do a particular
service to respond to your mission, I need computers so I can provide patient
care more effectively. I need computers because we are instructing people on
literacy skills or computer use skills. If it is related to education, related
to health, related to what you do, then requesting funding for that
equipment to further your mission, you concentrate on the mission
rather than the computers. It is like people coming and and say, I can’t
find any funders that want to pay for staff. Well, you are not going to find funders that
are going to say we want to pay for staff. What you are going to find funders saying
is we want to pay for what you are doing and we understand the staff are
necessary to carry out the projects. You will however find some funders that if
it is a technologically based organization where the specific thing you are instructing
people on is technology use, or multimedia, you will find occasionally funders that
will do that. My best way of knowing one way or another whether a funder is going to pay for
computers is to search and our grants database to see who has purchased computers. You can
do a search and concentrate on the funders that have provided support for
technology or computer services, and see where they were
and where they gave. Kyla: Okay, fantastic, thank you. So thank you
both David and Bobbe for this great presentation. It’s been really really helpful. I will be
sending out all the resources and the recording of this webinar after the event. It will
probably get to all the registrants within a week. So be looking for that. A little bit about who the Foundation Center
is, they are a leading source of information about philanthropy world wide. Through data
analysis and training they connect people who want to change the world through
the resources they need to succeed. And then a little bit about who
TechSoup is which is where I am from. We are a 501(c)(3) nonprofit organization
like so many of you out there. And we really are trying to provide
technology and technology resources for you to be able to
fulfill your Mission. And a little bit about our website and
how you can find some of those resources, if you go to you can
read articles in our Learning Center. You can go ahead and read our blog.
You can make sure to find products through our product donation program.
And if you wanted to go ahead and see what you are eligible for, there is a check eligibility
tool. It is under that where the Learning Center and blog is, a check eligibility button. And
also, don’t go ahead and forget to subscribe to our newsletters as well, By the
Cup and New Product Donation Alert. So again thank you Bobbe, David and thank
you Becky on the back end here at TechSoup. And thank everybody for being here with us.
I really appreciate that the Foundation Center has allowed us to do this
two-part webinar series. And finally, one last thank you to Citrix
Online who does provide our GoToWebinar donation so we can provide these webinars for you.
And again, I will talk to you all later and be expecting a follow-up e-mail with the
recording as well as additional resources. Thank you everybody. David: Thanks a lot. Kyla: And if you could all take a couple of
seconds to fill out the survey that will pop up on your screen when you leave the
webinar, that will help us provide better and [indistinct] webinars in the future. Thank you everybody.

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